The Escalation Ladder That Stops 90+ From Stalling
01/15/2026 The Escalation Ladder That Stops 90+ From Stalling Many teams do not struggle with 90 plus because they are not working. They struggle because escalation is not consistent. In one team, a rep escalates fast. In another team, someone waits too long. One person knows the right payer contact and the right steps. Another […]
Turning 90+ Into Prevention: How Aged AR Reveals What’s Breaking Upstream
01/14/2026 Turning 90+ Into Prevention: How Aged AR Reveals What’s Breaking Upstream A 90+ backlog is often treated like a collection problem. But in many organizations, it’s also an evidence trail. Aged AR shows you where the system breaks down. It highlights which payers create repeated friction. It reveals where documentation becomes inconsistent. It surfaces […]
The Weekly 90+ Operating Review: The Habit That Stops Backlog Growth
01/13/2026 The Weekly 90+ Operating Review: The Habit That Stops Backlog Growth Most 90+ backlogs don’t grow because people ignore them. They grow because the work has no consistent “home” in the week. When AR teams are stretched, the calendar gets filled by whatever is loudest. New denials arrive with deadlines. Payers request documents. Current […]
Audit Readiness Without the Scramble: Making 90+ AR Defensible by Design
01/12/2026 Audit Readiness Without the Scramble: Making 90+ AR Defensible by Design Audit readiness is often treated like a season. A big push. A sudden cleanup. A rush to gather proof. That scramble is usually a signal, not a requirement. It signals that the daily workflow is not producing a clean, defensible story on its […]
Trust Is Built in the Follow-Up: How a 90+ Driver Workflow Improves Accuracy
01/09/2026 Trust Is Built in the Follow-Up: How a 90+ Driver Workflow Improves Accuracy Trust in AR is rarely about what people say. It is about what the work shows. When leadership asks, “Are we going to collect this?” they are really asking if the process is reliable. When payers push back, they are testing […]
How to Build a 90+ Driver Program That Stops Revenue Leakage
01/08/2026 How to Build a 90+ Driver Program That Stops Revenue Leakage A 90+ backlog rarely shrinks through effort alone. It shrinks when the work has structure. Most AR teams already understand that 90+ day balances are risky. The problem is that risk doesn’t compete well with daily fires. New denials come in. Current AR […]
Stopping Revenue Leakage: Why 90+ AR Must Drive Your Workflow
01/07/2026 Stopping Revenue Leakage: Why 90+ AR Must Drive Your Workflow Revenue leakage isn’t always a denial problem. Often, it’s a workflow problem. Most AR teams aren’t struggling because they aren’t working hard. They’re stretched. When staffing is tight, work naturally goes to what feels urgent and visible: new submissions, fresh denials, quick follow-ups, and […]
Creating Space Before Setting Goals
01/02/2026 Creating Space Before Setting Goals The beginning of a new year often arrives with pressure to decide quickly—set goals, define targets, and map out what success should look like. For many teams, this happens before there’s been time to breathe, reflect, or regain clarity. But strong goals rarely come from speed.They come from space. […]
Choosing What’s Worth Carrying Into the New Year
12/30/2025 Choosing What’s Worth Carrying Into the New Year As the calendar turns toward a new year, many teams begin adding—new goals, new plans, and new expectations. But before moving forward, there is value in pausing to decide what should actually come with you. Not everything from this year deserves a place in the next. […]
Noticing the Quiet Wins of the Year
12/29/2025 Noticing the Quiet Wins of the Year As the year reaches its final weeks, reflection often turns to big milestones—launches completed, targets met, and goals that can be clearly measured. These moments matter. But they rarely tell the whole story. Much of the progress that shaped the year happened quietly. The processes that became […]