The Proof Loop
02/05/2026 The Proof Loop How to stop repeat work in aged AR by turning “we sent it” into “we know.” A lot of aged AR doesn’t stay old because the work isn’t being done. It stays old because nobody can tell what’s true. The note says “submitted.”The team assumes it’s moving.Then days later someone checks […]
The Refill Rate
02/04/2026 The Refill Rate How to stop aged AR from coming back right after progress Many teams have had this experience. You work hard on older accounts. You see progress. The numbers look better. Then a week or two later, aged AR is back in the same place. It can feel discouraging, like nothing […]
Denial Patterns You Fix Once
02/03/2026 Denial Patterns You Fix Once How to reduce repeat work and prevent aged AR from refilling One of the fastest ways to drain energy in AR is repeat denials. You work an account. You fix it. You resubmit. Then the same denial comes back again on a different claim. Or the same missing item […]
The Clean Handoff Standard
02/02/2026 The Clean Handoff Standard How to stop aged AR from resetting when coverage changes Aged AR can lose a lot of time during handoffs. A person goes on leave. Coverage shifts. Workloads change. An account moves to escalation. A team reorganizes. Nothing is wrong with any of that. Handoffs are normal. The problem is […]
The Friday Closeout
01/30/2026 The Friday Closeout How to keep aged AR from resetting on Monday A lot of AR rework starts in a very ordinary place. The end of the week. People are tired. Priorities shift. Someone covers for someone else. Notes get short. Proof gets saved “later.” Next steps stay in someone’s head instead of in […]
Internal Requests That Get Done
01/29/2026 Internal Requests That Get Done How to stop aged AR from stalling on records, coding fixes, and signatures A lot of aged AR is not stuck because of the payer. It is stuck because of an internal item. Medical records are needed. A coding correction is required. A provider signature is missing. An authorization […]
When to Stop Waiting and Escalate
01/28/2026 When to Stop Waiting and Escalate How clear triggers keep aged AR from stalling Aged AR often stays old for one reason. Teams wait too long to escalate. Not because they don’t know escalation matters. Most people do. They wait because they are trying to be responsible. They don’t want to overreact. They don’t […]
Proof of Submission That Saves Hours
01/26/2026 Proof of Submission That Saves Hours How one small habit prevents repeat work in aged AR Aged AR often gets stuck for a reason that feels almost too small. Proof is missing. Someone submitted the packet last week, but there is no confirmation number in the notes.Someone faxed documents, but nobody saved the fax […]
The Two-Channel Follow-Up
01/23/2026 The Two-Channel Follow-Up How to reduce uncertainty and stop repeat work in aged AR Aged AR often feels slow for one simple reason. Teams do the work, but they cannot confirm what actually happened on the payer side. A call was made, but no one answered. A voicemail was left. A portal submission was […]
The Next-Action Rule
01/22/2026 The Next-Action Rule How to keep aged AR moving without guessing Aged AR gets heavy when the next step is not clear. People open an account, read a few notes, and still cannot tell what to do next. So they do what feels safe. They call again. They “check status.” They send another message. […]