zybex.com

09/06/2025

From e-CyberMed to CyberMed AI: Innovation Built on a Legacy of Service

By Daniel Thies

At Zybex, innovation has never been about chasing trends. It has always been about listening to practices, understanding their needs, and building solutions that last. Long ago, we introduced e-CyberMed—a cloud-based platform that gave practices freedom from servers, secure access from anywhere, and workflows that simplified daily operations. It was ahead of its time, and it set the foundation for everything that followed.

Today, that foundation has evolved into CyberMed AI—our most advanced platform yet. While technology has changed, our commitment to outstanding customer service and dependable support has remained the same, from the very beginning until now.

A Legacy of Consistency

Since 1979, practices have trusted Zybex not only for technology, but for reliability. Our support teams, training, and responsive service have been a constant—even as the tools have grown more powerful. Many of our clients have been with us for decades, because they know innovation at Zybex is always matched with consistency in service.

More Features, More Possibilities

CyberMed AI builds on the strengths of e-CyberMed with advanced capabilities designed for today’s practices:

  • AI-Powered Workflows – Intelligent automation for billing, prior authorizations, and reporting.
  • Smarter Scheduling – Tools that reduce no-shows and optimize patient flow.
  • Real-Time Insights – Dashboards that turn data into decisions.
  • Enhanced Security – HIPAA-compliant infrastructure with modern safeguards.

 

Each feature is designed not just to keep up with the industry, but to keep practices ahead.

Service That Stands Out

Technology alone isn’t enough. What sets Zybex apart is the service behind the software—personal, responsive, and built on decades of healthcare experience. Whether it was with e-CyberMed years ago or CyberMed AI today, our clients know they can count on us for support that feels like a true partnership.

Looking Ahead With Confidence

The move from e-CyberMed to CyberMed AI isn’t just a name change—it’s a reflection of our continued evolution. We’ve built on what worked, added what practices need today, and stayed true to the service that has defined us from the start.

Built to Last, Built for the Future

Innovation at Zybex is never about leaving clients behind—it’s about carrying them forward. With CyberMed AI, practices get the best of both worlds: the trusted foundation of e-CyberMed and the future-focused intelligence of AI.

Discover how CyberMed AI can empower your practice today—with the same outstanding service Zybex has delivered for decades.