The Clean Handoff Standard
02/02/2026 The Clean Handoff Standard How to stop aged AR from resetting when coverage changes Aged AR can lose a lot of time during handoffs. A person goes on leave. Coverage shifts. Workloads change. An account moves to escalation. A team reorganizes. Nothing is wrong with any of that. Handoffs are normal. The problem is […]
The Clean Handoff Rule How to stop 90+ from resetting when accounts change owners
01/20/2026 The Clean Handoff Rule How to stop 90+ from resetting when accounts change owners One of the biggest hidden problems in aged AR is not the payer. It is the handoff. When an account moves from one person to another, the work often resets. The new owner reads the notes, cannot tell what is […]