Welcome to Zybex, Inc. (“Zybex,” “we,” “our,” or “us”). These Terms and Conditions govern your access to and use of our website, www.zybex.com, including any content, forms, communications, features, or services made available through the website.

By accessing or using this website, you agree to these Terms and Conditions. If you do not agree, please do not use this website.

1. About Zybex

Zybex provides healthcare practice support solutions, including medical billing services, IT and network services, practice development support, and CyberMed AI® practice management software solutions for medical practices. Zybex has supported healthcare practices for more than four decades.

2. Website Use

You agree to use this website only for lawful purposes. You may not use this website in any way that could damage, disable, overburden, or impair the website or interfere with another user’s access or use.

You agree not to:

• Attempt to gain unauthorized access to any part of the website, server, system, or network.
• Use the website to submit false, misleading, or unlawful information.
• Copy, reproduce, distribute, or modify website content without permission.
• Use the website for fraudulent, abusive, or harmful purposes.

3. Informational Purposes Only

The information provided on this website is for general informational and business communication purposes only. It does not create a client relationship, service agreement, partnership, or professional engagement between you and Zybex unless a separate written agreement is entered into.

Website content may describe Zybex services, healthcare revenue cycle topics, billing workflows, IT support, practice management, and related business insights. However, the information on this website should not be treated as legal, financial, medical, regulatory, or compliance advice.

4. Services and Availability

Descriptions of services on this website are provided for general informational purposes. Actual services, pricing, availability, timelines, and scope may vary depending on client needs, location, system requirements, and the terms of a separate service agreement.

Zybex reserves the right to modify, suspend, or discontinue any part of the website or service information at any time without prior notice.

5. CyberMed AI® and Software Information

Any references to CyberMed AI® or related software solutions are for informational and promotional purposes only. Use of any Zybex software product may be subject to separate licensing terms, service agreements, access rules, user permissions, security requirements, and support policies.

Nothing on this website grants you a license or right to use any Zybex software, system, product, or proprietary technology unless expressly agreed in writing.

6. Intellectual Property

All content on this website, including text, graphics, logos, images, service descriptions, software names, design elements, blog content, and other materials, is owned by or licensed to Zybex and is protected by applicable copyright, trademark, and intellectual property laws.

The names Zybex® and CyberMed AI® may be trademarks or registered marks of Zybex. You may not use these names, logos, or brand materials without prior written permission.

7. User Submissions and Contact Forms

When you submit information through our website, contact form, subscription form, or other communication channel, you agree that the information you provide is accurate and that you have the right to submit it.

You should not submit sensitive medical information, protected health information, patient records, login credentials, payment information, or confidential business information through general website forms unless specifically instructed through a secure and authorized channel.

Zybex may use submitted information to respond to inquiries, provide requested information, communicate with you, or support business operations, subject to our Privacy Policy.

8. Email and Marketing Communications

If you provide your email address through the website, you may receive communications from Zybex related to your inquiry, requested information, updates, newsletters, or service-related communications.

You may unsubscribe from marketing emails at any time by using the unsubscribe link provided in the email or by contacting Zybex directly.

9. SMS/Text Messaging Terms

By submitting your mobile phone number and opting in to receive text messages from Zybex, you agree to receive SMS or text messages from Zybex related to business communications, service updates, appointment or inquiry follow-ups, account-related communications, or other information you requested.

Message frequency may vary.

Message and data rates may apply depending on your mobile carrier and plan.

You may opt out of SMS messages at any time by replying STOP. After replying STOP, you may receive a confirmation message that you have been unsubscribed, and you will no longer receive SMS messages from Zybex unless you opt in again.

For assistance, you may reply HELP or contact Zybex directly at:

Phone: (858) 558-2220
Email: sales@zybex.com or support@zybex.com

Mobile opt-in information will not be shared with third parties for marketing purposes. For more information about how your information is handled, please review our Privacy Policy.

10. Third-Party Links

This website may contain links to third-party websites, tools, platforms, or resources. These links are provided for convenience only.

Zybex does not control and is not responsible for third-party websites, their content, privacy practices, terms, security, or availability. Accessing third-party websites is done at your own risk.

11. No Warranties

This website and its content are provided on an “as is” and “as available” basis. Zybex makes reasonable efforts to provide accurate and current information, but we do not guarantee that the website will always be complete, accurate, secure, uninterrupted, or error-free.

Zybex disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, and availability.

12. Limitation of Liability

To the fullest extent permitted by law, Zybex shall not be liable for any direct, indirect, incidental, consequential, special, punitive, or other damages arising from or related to your use of this website, reliance on website content, inability to access the website, or use of any linked third-party website.

13. HIPAA and Healthcare Compliance Notice

Zybex works with healthcare-related services and may support healthcare practices in areas such as medical billing, practice management, IT services, and related workflows. However, general website use is not intended for the submission of protected health information or patient records.

Any HIPAA-related obligations, privacy responsibilities, data access requirements, or business associate terms must be governed by a separate written agreement, if applicable.

14. Security

Zybex takes reasonable measures to support website security, but no website, transmission, or online system can be guaranteed to be completely secure.

You are responsible for using appropriate security practices when accessing websites, submitting information, or communicating electronically.

15. Changes to These Terms

Zybex may update these Terms and Conditions from time to time. Any changes will be posted on this page with an updated effective date.

Your continued use of the website after changes are posted means you accept the updated Terms and Conditions.

16. Governing Law

These Terms and Conditions shall be governed by the laws of the State of California, without regard to conflict of law principles, unless otherwise required by applicable law.

17. Contact Information

If you have any questions about these Terms and Conditions, please contact:

Zybex, Inc.

Website: www.zybex.com
Phone: (858) 558-2220
Email: sales@zybex.com or support@zybex.com