Lighten the Load, Lift the Work
10/14/2025 Lighten the Load, Lift the Work Paperwork doesn’t just slow care—it wears people down. Front desk teams juggle portals and phone trees; billers re-key data; clinicians lose time to forms. Patients feel the ripple as delays and mixed messages. Lighten the load, and the work lifts—for everyone. What’s really happening Invisible strain on staff. […]